Frequently Asked Questions

Here are some of the frequently asked questions from our customers or you can contact our customer care via this phone number (+855) 23 888 167 or ask us a question here.

  • General
  • Smart Grid Solutions
  • Home Automation
  • Smart City
What is DRC-001?

DRC-001 is a remote control device designed for the Auto Recloser ADVC (Schneider). It enables remote monitoring and control of various functions and settings.

What are VP.Start's IoT solutions different from others?

Our key points of developing IoT Solutions are security and safety storage, connectivity and Alien Check.

What is VH-001?

VH-001 is a Home Vision Device known as Smart Switch that enable you to Remote control ON/OFF switch ,Customizable schedules ON/OFF, Timer and show Device Status (On/OFF) via AlienCheck mobile app, VH-001 Support AC load up to 1000W.
 

What is VH-002?

VH-002 is a Home Vision Device known as Smart Switch that enable you to Remote control ON/OFF switch ,Customizable schedules ON/OFF, Timer and show Device Status (On/OFF) and consumption report on electrical usage via AlienCheck mobile app, VH-002 Support AC load up to 1000W.
 

What is VH-004?

VH-004 is a Home Vision Device known as Smart Touch Switch that enable you to Remote control ON/OFF switch ,Customizable schedules ON/OFF, Timer and show Device Status (On/OFF)
via AlienCheck mobile app, VH-004 come with the beautiful design and have various color Style options
 

What is VH-005?

VH-005 is a Home Vision Device known as Smart Socket that enable you to Remote control ON/OFF switch ,Customizable schedules ON/OFF, Timer and show Device Status (On/OFF)
via AlienCheck mobile app, VH-005 come with the beautiful design and have various color, Style and plugin port options
 

What is VH-006?

VH-006 is a Home Vision Device known as Smart Remote Controller (Air Switch) that enable you to Remote control all VP.Start Home Devises in your home without touching your phone or need internet.

What is VH-007?

VH-007 known as Smart Bin that will help you in managing your trash, the bin itself come with special senor that will notify you vai AlienChck App wherever the in bin is full capacity or start smelling bad. On the other hand it equipped with smart cover sensor that will open when you reach out to through the trash and close automaticaly when you finished.

What is RPM Grid?

RPM Grid (Remote Power Medium Voltage Grid Software). It is a software system designed for grid management and control.

What features are available for each supported device in RPM Grid?

The features available for each supported device vary. Please refer to the RPM Grid Specification V1.0 document for detailed information specific to each device

Is there any online reporting or data storage capability in RPM Grid?

Yes, RPM Grid supports online reporting with daily, weekly, and monthly reports. It also includes data storage features for recording data, including apparent values.

What is NiteLite?

NiteLite is a Streetlight Automation & Management System that provides remote control, monitoring, and data analysis capabilities for streetlight networks.

What are the key features of NiteLite?

The key features of NiteLite include remote control of station power, data monitoring of power source status and streetlight data, alarm and notification system, graphical analysis tools, user management, data history, and reporting.

What are the supported communication interfaces?

NiteLite supports USB, Serial RS485 (Modbus RTU), GSM/GPRS communication, and GPIO digital input.

Can NiteLite be accessed through mobile devices?

 Yes, NiteLite offers mobile application support for local configuration and control via handheld devices.

Can NiteLite generate reports?

Yes, NiteLite provides exportable data reporting capabilities, including daily station power reports, monthly station peak power reports, and event logs for user operations and alarms.

What are the system setting options in NiteLite?

System settings include station name configuration, station power scheduling, power fall-down and rise-up notifications, user management, and data upload/refresh intervals.

What types of alarms and notifications does NiteLite provide?

NiteLite offers MCB trip alarms, station power source off alarms, station power fall-down and rise-up notifications, and door opening notifications.

What are the monitoring features of NiteLite?

 NiteLite enables real-time monitoring of station power source status, streetlight station data, door status, backup battery voltage, GSM signal, and datetime.

Can NiteLite be integrated with existing streetlight infrastructure?

Yes, NiteLite can be configured with the SCD-001 remote controller solution, which can be installed on pole and ground base applications.

What are the software requirements for NiteLite?

NiteLite software is compatible with MS Windows 10 or later operating systems.

What devices are supported by RPM Grid?


RPM Grid supports various devices including but not limited to:

  • Auto Reclosers: Schneider (ADVC), ENTEC, Cooper
  • Load Break Switches: ABB, S&S, PRECISE, SEL, Schneider, ZW32
  • Metering: Landis+Gyr MV Metering
  • Ring Main Units: SIEMENS, ABB, RM6
  • Fusesavers: SIEMENS
  • Overhead Fault Indicators: Various models
What are the communication protocols supported by RPM Grid?

 RPM Grid supports the following communication protocols:

  • VP.Start protocol
  • DNP3
  • Modbus
  • IEC 60870-5-101/104
     
What security features are included in RPM Grid?

 RPM Grid ensures data security and system operation security through the following measures:

  • System data encryption
  • User login with username and password
  • Operator photo record for system login
  • User operation event log
  • Switchgear control with system validation and operator photo record
  • Dynamic encryption for data communication security
     
What functions does RPM Grid provide for SCADA (Supervisory Control and Data Acquisition)?

 RPM Grid offers the following SCADA functions:

  • Single line support, including indications, information, and zoom capabilities
  • Map support, including controller indications, alarms, and zoom capabilities
  • Call control function for reporting and switchgear control
  • Devices support and features for remote and local control, monitoring, reporting, and alarm management
     
Who developed DRC-001?

DRC-001 was developed by VP.Start Technology, a company specializing in technology solutions for the energy sector.

How does DRC-001 work?

DRC-001 connects inside the Auto Recloser ADVC Cabinet and allows for remote control and monitoring of the switchgear. It operates via GSM/GPRS or call control, providing real-time data and control capabilities.

What are the key features of DRC-001?

The key features of DRC-001 include monitoring functions such as current, voltage, power measurements, and fault type detection. It also offers control functions to operate the switchgear, view event logs, and manage users. Additionally, it supports alarm notifications, power reporting, and integration with SCADA systems.

Who can use DRC-001?

DRC-001 is primarily designed for utility companies, energy providers, and organizations involved in the management and operation of electrical distribution systems using the Auto Recloser ADVC Schneider 22/35kV.

Is DRC-001 accessible during offline situations?

DRC-001 relies on GSM/GPRS or call control for communication, so it requires an active network connection to function properly. It may have limited offline capabilities depending on the specific configuration and caching of data.

How secure is the data with DRC-001?

The data stored in DRC-001 is protected through encryption and follows industry best practices to ensure data security. Access controls and authentication mechanisms are implemented to prevent unauthorized access.

What are the technical specifications of the DRC-001?

The technical specifications of the DRC-001 Remote Control include:

  • Control Switchgear: Trip/Close
  • Phase Trip Current Fault: Yes
  • Ground Trip Current Fault: Yes
  • Time Recloser: Yes
  • Trip Lockout: Yes
  • Switchgear Position: Trip/Close
  • System Frequencies: 50 (Hz)/ 60 (Hz)
  • Alarm Settings: Source Alarm (On/Off), Switchgear Alarm (On/Off)
  • Power Flow Direction Setting: Source I Load X, Source X Load I
  • Measurements: Current, Voltage, Real Power, Reactive Power, Apparent Power, Power Factor, Frequency, Battery Voltage
  • Protection Setting: Auto-Reclose (On/Off), Ground Protection (On/Off), SEF (On/Off), SEF Alarm (On/Off), Hotline (On/Off), Dead (On/Off)
     
How can I control the DRC-001?

The DRC-001 Remote Control can be operated remotely via a smartphone or PC. It allows for convenient access and control over the Auto Recloser ADVC Schneider 22/35kV.

Can the DRC-001 be integrated with SCADA systems?

Yes, the DRC-001 Remote Control can be configured to integrate with SCADA systems, which are supporting systems for a Smart Grid.

Can the DRC-001 track the location of the controller?

Yes, the DRC-001 Remote Control supports tracking abilities, which allow the controller's location to be displayed on Google Maps.

What monitoring and control functions are available with the DRC-001?

The DRC-001 Remote Control offers various monitoring and control functions, including:

  • Power Report: Daily, Weekly & Monthly
  • ADVC Event Logs
  • User Event Logs
  • Switchgear OFF alarm
  • Source Supply OFF alarm
  • Add/Remove User
  • View all Users
  • CB 220V Switch OFF alarm
  • Add/Remove Controller (DRC-001)
  • Controller ID Setting & Tracking Abilities
  • Map Views
  • Check/Top-Up Balance
  • SCADA Software (PC)
  • Smart Phone App (Android)
  • Read Measurements \[Current, Voltage, Power\]
  • Control Switchgear (Trip/Close)
  • Read Switchgear State (Trip/Close)
  • View all Controllers (DRC-001)
     
How can I obtain the DRC-001 Remote Control?

To acquire the DRC-001 Remote Control, you can contact VP.Start Technology (www.vpstart.com), the manufacturer of the device. They can provide information on availability, pricing, and the process for obtaining the remote control.

What is DRC-002?

DRC-002 is a remote control unit designed for Load Break Switches (LBS) with a voltage rating of 22/35kV. It provides remote control and monitoring capabilities for the switchgear.

Who developed DRC-002?

DRC-002 was developed by VP.Start Technology, a company specializing in technology solutions for the energy sector.

How does DRC-002 work?

DRC-002 operates through GSM, Internet, or call control. It connects to the Load Break Switches and allows for remote control and monitoring of the switchgear functions and settings.

What are the key features of DRC-002?

The key features of DRC-002 include remote control functions such as trip or close switchgear, signal and power supply checking, user event log viewing, alarm display, load break switch location tracking on Google Maps, software management, map views, balance checking and top-up, and language and voice support.

Who can use DRC-002?

DRC-002 is designed for utility companies, energy providers, and organizations involved in the management and operation of electrical distribution systems utilizing Load Break Switches with a voltage rating of 22/35kV.

Is DRC-002 accessible during offline situations?

DRC-002 requires an active GSM, Internet, or call control connection for communication. Its accessibility during offline situations may be limited depending on the specific configuration and caching of data.

How secure is the data with DRC-002?

Data stored in DRC-002 is protected through encryption and follows industry best practices for data security. Access controls and authentication mechanisms are implemented to ensure data security.

What are the technical specifications of DRC-002?

The technical specifications of DRC-002 Remote Control are as follows:

  • Country of Origin: Cambodia
  • Manufacturer's Name: VP.Start Technology
  • Manufacturer's Reference: DRC-002
  • Remote Controller: GSM/Internet/Call Control
  • Voltage Supply Range: 12-24 Vdc
  • Power Supply for Controller: Solar Cell, 20W
  • Operating Frequency Bandwidth: MHz
  • Ambient Temperature Range: 0 to 45°C/32 to 113°F
  • Humidity: ≥ 95%
     
How can I control the DRC-002?

DRC-002 can be controlled remotely through a smartphone app (Android) or SCADA software (PC). These interfaces provide access to the remote control functions and features of the device.

Can the DRC-002 be integrated with SCADA systems?

Yes, the DRC-002 Remote Control can be configured to integrate with SCADA systems, which are supporting systems for a Smart Grid.

Can the DRC-002 track the location of the controller?

Yes, the DRC-002 Remote Control supports tracking abilities, allowing the location of the controller to be displayed on Google Maps.

What monitoring and control functions are available with the DRC-002?

The DRC-002 Remote Control provides monitoring and control functions such as trip or close switchgear, signal and power supply checking, user event log viewing, alarm display (e.g., door open/close, loss of power supply, trip, close), load break switch location tracking on Google Maps, map views, balance checking and top-up, and language and voice support.

How can I obtain the DRC-002 Remote Control?

To acquire the DRC-002 Remote Control, you can contact VP.Start Technology, the manufacturer of the device. They can provide information on availability, pricing, and the process for obtaining the remote control

Please note that the provided information is based on the content you provided. It is advisable to consult with the manufacturer or relevant authorities for specific product details and access procedures related to the DRC-002 Remote Control.
DRC-002 Remote Control 

What is DRC-003?

DRC-003 is a remote control unit designed specifically for Auto Reclosers (Cooper) with a voltage rating of 22/35kV. It enables remote control and monitoring of the Auto Recloser functions.

Who developed DRC-003?

DRC-003 was developed by VP.Start Technology, a technology company based in Cambodia.

How does DRC-003 work?

DRC-003 functions through GSM/GPRS or call control. It is connected inside the Auto Recloser cabinet and allows for remote control and monitoring via a smart phone or PC. It can also be configured to integrate with SCADA systems.

What are the key features of DRC-003?

The key features of DRC-003 include control functions such as switchgear (Trip/Close), alarm settings, monitoring features including current, voltage, real power, reactive power, apparent power, power factor, controller version, frequency, battery voltage, switchgear position, alarm statuses, system statuses, user event logs, recloser event logs, alarm notifications, software management, map views, balance checking, remote control system software (smart phone app and SCADA software), call control features, key tone control features, language support (Khmer & English), and voice instruction.

Who can use DRC-003?

DRC-003 is designed for utility companies, energy providers, and organizations involved in the management and operation of electrical distribution systems utilizing Auto Reclosers with a voltage rating of 22/35kV.

Is DRC-003 accessible during offline situations?

DRC-003 requires an active GSM/GPRS or call control connection for communication. Its accessibility during offline situations may be limited depending on the specific configuration and caching of data.

How secure is the data with DRC-003?

Data stored in DRC-003 is protected through encryption and follows industry best practices for data security. Access controls and authentication mechanisms are implemented to ensure data security.

What are the technical specifications of the DRC-003?

The technical specifications of DRC-003 Remote Control are as follows:

  • Country of Origin: Cambodia
  • Manufacturer's Name: VP.Start Technology
  • Manufacturer's Reference: DRC-003
  • Remote Controller: GSM/GPRS/Call Control
  • Compatible with Auto Recloser: Cooper 22/35kV
  • Voltage Supply Range: 12-36 VDC
  • Operating Frequency Bandwidth: GSM/GPRS: 900/1800 MHz
  • Ambient Temperature Range: 0 to 65°C
  • Humidity: 30% to 95%
     
How can I control the DRC-003?

DRC-003 can be controlled remotely via a smart phone app (Android) or SCADA software on a PC. These interfaces provide access to the remote control functions and features of the device.

Can the DRC-003 be integrated with SCADA systems?

Yes, the DRC-003 Remote Control can be configured to integrate with SCADA systems, which are supporting systems for a Smart Grid.

Can the DRC-003 track the location of the controller?

Yes, the DRC-003 Remote Control supports tracking abilities, allowing the location of the controller to be displayed on Google Maps.

What monitoring and control functions are available with the DRC-003?

The DRC-003 Remote Control provides monitoring and control functions such as switchgear control (Trip/Close), alarm settings, measurements (current, voltage, real power, reactive power, apparent power, power factor), controller version, frequency, battery voltage, switchgear position, alarm and system status viewing, user event logs, recloser event logs, alarm notifications, software management, map views, balance checking, and language and voice support.

How can I obtain the DRC-003 Remote Control?

To acquire the DRC-003 Remote Control, you can contact VP.Start Technology, the manufacturer of the device. They can provide information on availability, pricing, and the process for obtaining the remote control.

What is DRC-004G?

DRC-004G is a remote control unit designed for remote monitoring of MV/LV (Medium Voltage/Low Voltage) meters. It enables remote access and control of metering functions for Landis+Gyr meters.

Who developed DRC-004G?

DRC-004G was developed by VP.Start Technology, a technology company based in Cambodia.

How does DRC-004G work?

 DRC-004G works by connecting inside the MV metering cabinet (Landis+Gyr). It provides remote control and monitoring capabilities through communication interfaces such as serial (RS232), optical lens port, GSM, and GPRS. The device can be controlled via a smart phone or PC using dedicated applications.
 

What are the key features of DRC-004G?

The key features of DRC-004G include remote data monitoring of power, current, voltage, power factor, frequency, active power, reactive power, active energy import/export, reactive energy import/export, energy TOU ratings, meter serial number, meter date and time. It also offers system settings such as tracking ability, alarm settings (source supply OFF, loss of phase, current warning), meter interface connection, data upload/refresh, internet hosting address, software management (user and controller management), and alarm notifications.

Who can use DRC-004G?

DRC-004G is designed for utility companies, energy providers, and organizations involved in the monitoring and management of MV/LV metering systems utilizing Landis+Gyr meters.

Is DRC-004G accessible during offline situations?

DRC-004G requires communication interfaces such as GSM or GPRS for remote access. Its accessibility during offline situations may be limited depending on the availability of network connectivity or alternative communication options.